Have you ever heard about Epicor’s Field Service Management (FSM) module? As Bob Dylan once sang to the sweet harmony of his guitar, the times they are a-changin’. While we don’t have a guitar, nor a beautiful voice, one thing is certain: times are changing and it’s time you change with them.
When it comes to manufacturing, the process can be a long one. The different stages of orders, production, delivery, inspection, installation, etc. can be in itself a task to manage. Many systems are available to keep up with the different processes, but what about your technicians off-site?
Scheduling, tracking, and organizing installations are somewhat a juggling act without the proper tools in place. An ERP can help with the foundation, but when it comes to providing a satisfactory service to your customers, a field service management system must be in place.
At Epicor, field service management is here to stay. Located on the Cloud for easy access, Service Pro for manufacturing is field service management software for companies with service technicians. A mobile app, visual scheduler, asset management, and business intelligence are among the many features available on this software that is integrated with Epicor Kinetic.
To learn more about why you should implement a field service management software to your current ERP, contact our team of experts today.
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