Epicor Prophet 21 is a cloud ERP designed for distribution. It helps you manage inventory, warehouse workflows, purchasing, pricing, and customer service in one system. With the right setup, P21 reduces manual work, improves accuracy, and helps your team ship faster.
Prophet 21 Answers Distributors’ Challenges
Inventory Accuracy and Stockouts
Know what you have, where it is, and what you need next. Reduce stockouts, dead stock, and last-minute expediting.
Warehouse Speed and Shipping Errors
Improve receiving, put-away, picking, and shipping so orders go out faster with fewer mistakes.
Pricing Complexity and Margin Control
Handle pricing rules, customer agreements, and market-driven pricing with better control. See profitability by customer, item, and order so you stop guessing.
Purchasing, Lead Times, and Supplier Performance
Plan demand, manage replenishment, and reduce surprises from long lead times. Improve supplier decisions with better visibility.
Customer Expectations that Keep Rising
Give customer service teams faster access to order status, inventory, and delivery dates. Improve response times and customer satisfaction.
Value-Added Services that Set You Apart
Support distributor services like assemblies, light production, service orders, contract management, maintenance, and supplier-managed inventory programs.
Benefits of Epicor Prophet 21 for Distributors
Everyone Works from the Same Data
Sales, purchasing, warehouse, and finance stay aligned. Less re-entry, fewer surprises, and cleaner reporting.
Ship Faster with Fewer Mistakes
Standardize receiving, put-away, picking, and shipping. Get more orders out the door without constant firefighting.
Turn Inventory Into Cash Faster
Improve replenishment and reduce dead stock. Free up cash while keeping service levels high.
Protect Margins with Better Pricing Control
Manage customer pricing rules and see profit by order, customer, and item. Stop guessing and price with confidence.
Make Faster Decisions with Reliable Reporting
Spot issues early with dashboards and clear reports. Act faster because the numbers are trustworthy.
Scale without Outgrowing Your ERP
Support multiple warehouses, users, and changing workflows. Grow without needing a new system.
Customer Story: Prophet 21 at Guillevin
Guillevin, one of Canada’s largest electrical distributors, implemented Epicor Prophet 21 with EC Solutions to support expansion and operational optimization.
The goal was to align processes with distribution best practices, unify workflows across stores, and automate team tasks.
Guillevin says the project helped simplify their ERP ecosystem and improve flexibility, and EC Solutions stayed involved after go-live for continuous improvement.
Key Epicor Prophet 21 Features for Distributors
Prophet 21 is more than inventory tracking. It’s built to support the full distribution flow from quote to cash, with the controls distributors need to scale.
Quote-to-Cash Workflow
Move from quote to order to invoice faster, with fewer handoffs and better visibility.
Inventory and Replenishment Control
Keep stocking levels healthy with better planning and clearer demand signals.
Warehouse Workflows
Manage pricing rules and understand margins by customer, order, and product line.
Pricing and Profitability Visibility
Manage pricing rules and understand margins by customer, order, and product line.
Supplier and Purchasing Management
Control purchasing decisions, improve lead time management, and reduce supply risk.
Reporting and Decision-Making Support
Use dashboards and reporting to spot issues earlier and act faster.
Our Epicor Prophet 21 Services for Distributors
Why Work with EC Solutions for Your Epicor Prophet 21 Project
EC Solutions is a Quebec-based, bilingual Epicor partner that supports distributors across Canada.
We do more than simply installing Prophet 21, we help you design the right processes, migrate clean data, and configure the system so it actually gets used.
Our team covers the full lifecycle: implementation, data migration, customization, and support after go-live. The result is a Prophet 21 setup that fits your operations today and can scale as you grow.