Prophet 21 (P21) understands the unique challenges faced by the hydraulic power industry. As a distribution focused enterprise resource planning software, it allows distributors to operate more efficiently, serve customers better, and adapt quickly to market changes making it a must-have ERP to stay ahead of the competition.
Real-time inventory tracking across multiple warehouses ensures optimal stock levels, reduces excess inventory, and minimizes stockouts. Features like serial and lot tracking, bin management and automated reordering enable precise control over thousands of hydraulic components and assemblies.
Integrated quote and order management, contract pricing and customer specific pricing simplify complex transactions and ensure accurate, timely fulfillment.
Handles production orders, hose assemblies, and custom fabrication, tracking each step from order to delivery – ideal for companies offering built-to-order hydraulic units or assemblies. Internal routing and offsite secondary processing features let you manage inventory sent out for assembly or rework, improving service and efficiency.
The integrated Warehouse Management System (WMS) automates receiving, picking, packing and shipping, reducing errors and speeding up order fulfillment. Wireless and mobile access allows staff to manage inventory and orders on the go, increasing productivity.
Integrated CRM tools manage customer history and communications, enhancing service and driving repeat business. E-commerce capabilities support online ordering and customer self-service, expanding sales channels.
Manages service orders, maintenance contracts, and technician assignments, supporting after-sales service and repair offerings alongside product sales.