Epicor ECM

Epicor ECM, formerly known as DocStar, is enterprise content management software that captures, stores, and organizes documents while automating business workflows. It helps teams reduce paper processes, find documents faster, and route approvals without chasing emails.

Increased Productivity

Automate routine document work like filing, routing, approvals, and retrieval so teams spend less time on admin tasks and more time on real work.

Easier Access and Faster Adoption

Access documents from anywhere using common browsers and mobile devices. This makes it easier to support remote teams and multi-site operations without relying on local paper files.

Integrated with Epicor ERP

Link documents directly to ERP records so users can retrieve the right invoice, PO, or customer file from the workflow they already use. Epicor ECM supports integrations including Epicor ERP environments.

Compliance and Audit Readiness

Use version history, controlled access, and structured retention rules to support audits and reduce the risk of lost or outdated documentation.

Lower Cost of Paper Processes

Reduce printing, storage, and time spent searching for documents. Automated capture and routing reduces errors that happen with manual handling.

Better Customer Response

When documents are easy to find and workflows are consistent, teams resolve customer questions faster and reduce delays caused by missing paperwork.

Enterprise Content Management (ECM)

Centralize documents, apply access control, and manage content through its lifecycle so teams can store, find, and share information consistently.

Document Digitization

Digitize your paper documents and reduce the necessary storage space. ECM simplifies access and speeds up information searches with intelligent data capture (IDC) and automation.

Search, Localization, Retrieval, and Sharing

Quickly locate the information you need with Epicor ECM’s powerful and intuitive content management tools. The integration of metadata simplifies search and secure sharing among your collaborators.

Archiving

ECM ensures secure and structured archiving to improve security, compliance, and accessibility. With rigorous records management rules, such as retention and deletion, you comply with legal obligations and optimize the management of your storage space.

Data Security

Protect your sensitive information with advanced security protocols and strict roles-based access controls. Ensure that only authorized individuals access confidential data and maintain full compliance with current standards.

Incoming and Outgoing Mail Processing

Automate the processing of incoming and outgoing mail and reduce the time required for its management. Digitization makes documents immediately accessible to the relevant departments, improving your responsiveness and collaboration within your company.

Epicor ECM is enterprise content management software for capturing, storing, and managing documents, with workflow automation to route tasks and approvals.

Yes, Epicor ECM supports configurable workflows, rules, and permissions so you can match how your team processes documents and approvals.

ECM is an electronic document management software solution that helps simplify the management of administrative documents. With paper digitization, process automation, and integration with other Epicor solutions, you can quickly locate, share, and even archive your documents while complying with security and regulatory requirements.

Yes, Epicor ECM uses artificial intelligence in the context of data capture. It integrates Intelligent Data Capture for automated classification and data extraction to reduce manual processing. This reduces the time spent on data capture and minimizes the risk of errors in documents.

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