The development of the solution is, for the most part, an ongoing project as it depends on the company’s evolution. However, the extensive upgrade of its Epicor Prophet 21 system was conducted to better position the company to take advantage of new technological opportunities. The success of this upgrade depended on well-planned and orchestrated project management with the help of EC Solutions.
By stabilizing its internal processes, Gray Electric can push back the limits of use and promote better strategies for its “inventory carrying cost system,” its “business rules for ships’n debit on the fly, ” and improve its productivity.
This aligns with the company’s vision of providing reliable information, tailored to the needs of customers/suppliers and accessible to managers for the continuous improvement of individual and collective performance required in its industry.
We firmly believe that we have succeeded in maintaining the quality of our service. And our registration under the new ISO 9001:2015 standards effectively guarantees that our high-calibre service will continue.
—Marc Greenberg, VP–General manager at Gray Électrique