Tradelco Testimonial
Epicor Prophet 21 is an ERP designed for distributors, enabling them to optimize inventory management, orders and logistics operations.
In this context, EC Solutions supported Tradelco in the migration and implementation of Prophet 21, ensuring a smooth transition and effective adoption.
Presentation of Tradelco
Tradelco is a family-owned company with over 60 years’ experience in electrical distribution and automation. Tradelco is recognized for the quality of its services and the solid relationships it maintains with its employees, customers and partners.
To better support its growth and improve its operations, Tradelco decided to adopt an ERP system. After studying several options, the company chose Prophet 21, a solution designed specifically for distribution companies. This choice will enable Tradelco to modernize its management, gain in efficiency and continue to offer high-quality service.
An ambitious project: Finding a new ERP solution for the company's needs
Tradelco was faced with a major challenge: finding a new ERP solution to replace the one it had been using until now, which was about to be discontinued.
Objectives
- Ensure a smooth transition and efficient integration of Prophet 21
- Minimize impact on day-to-day operations
Challenges
- To replace its current ERP system, which was about to be discontinued
- To embark on the implementation of a new system in the midst of a COVID-19 pandemic
- To manage this change at a time when the country was facing an equipment shortage
Concrete results
- Improved performance in all areas of the business
- Increased shipping productivity with the same number of employees
- Reduced need for administrative staff thanks to automation
- Better overall performance within the organization
Role of EC Solutions
EC Solutions played an essential role in supporting Tradelco throughout the implementation of its new ERP system. Recognized for the quality of their service, the EC Solutions team was present at key moments, offering constant, personalized support. Thanks to their human approach and great availability, they were able to establish a relationship of trust with Tradelco. Their proximity to the company’s realities and their attention to employee needs greatly facilitated the transition and contributed to the success of the project.
“EC Solutions offers excellent service. Their team is always there at the right time, with a real concern for meeting our needs. They distinguish themselves by their proximity and their understanding of our reality. Thanks to their guidance, our employees feel supported and well taken care of throughout the process.”
– Maxime Etienne Larochelle, Assistant General Manager, Tradelco
Testimonial vidéo
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