Epicor Prophet 21 is an ERP designed for distributors, enabling them to optimize inventory management, orders and logistics operations.

In this context, EC Solutions supported Tradelco in the migration and implementation of Prophet 21, ensuring a smooth transition and effective adoption.

Presentation of Tradelco

Tradelco is a family-owned company with over 60 years’ experience in electrical distribution and automation. Tradelco is recognized for the quality of its services and the solid relationships it maintains with its employees, customers and partners.

To better support its growth and improve its operations, Tradelco decided to adopt an ERP system. After studying several options, the company chose Prophet 21, a solution designed specifically for distribution companies. This choice will enable Tradelco to modernize its management, gain in efficiency and continue to offer high-quality service.

An ambitious project: Finding a new ERP solution for the company’s needs

Tradelco was faced with a major challenge: finding a new ERP solution to replace the one it had been using until now, which was about to be discontinued.

Objectives

Ensure a smooth transition and efficient integration of Prophet 21
Minimize impact on day-to-day operations

Challenges

To replace its current ERP system, which was about to be discontinued
To embark on the implementation of a new system in the midst of a COVID-19 pandemic
To manage this change at a time when the country was facing an equipment shortag

Concrete results

Improved performance in all areas of the business
Increased shipping productivity with the same number of employees
Reduced need for administrative staff thanks to automation
Better overall performance within the organization

Role of EC Solutions

EC Solutions played an essential role in supporting Tradelco throughout the implementation of its new ERP system. Recognized for the quality of their service, the EC Solutions team was present at key moments, offering constant, personalized support. Thanks to their human approach and great availability, they were able to establish a relationship of trust with Tradelco. Their proximity to the company’s realities and their attention to employee needs greatly facilitated the transition and contributed to the success of the project.

“EC Solutions offers excellent service. Their team is always there at the right time, with a real concern for meeting our needs. They distinguish themselves by their proximity and their understanding of our reality. Thanks to their guidance, our employees feel supported and well taken care of throughout the process.”

– Maxime Etienne Larochelle, Assistant General Manager at Tradelco