Epicor Prophet 21 is designed for distributors and handles the complexities of the electrical equipment industry. From managing supply chain processes to serving walk-in customers, it can help your organization stay efficient and maintain a competitive advantage.
Your organization gains real-time data with the warehouse management feature. It allows you to verify receiving, put-away, and picking activity, as well as catch inventory inconsistencies of thousands of SKUs (stock keeping units).
This knowledge of your warehouses’ status at any given moment helps you, among other things, to reduce the number of lost sales and returns and improve warehouse space management.
P21 provides business intelligence, customizable dashboards, and real-time KPIs (key performance indicators) to give you an overview of your operations, from the warehouse floor to the top floor, allowing you to make better decisions based on the latest data.
Point of sale (POS) and front counter capabilities are available in P21 to help electrical distributors manage their morning rush and serve any walk-in customer instantly with access to real-time inventory information. It allows your organization to offer a price, place an order, and accept payment, which leaves customers more satisfied.
Financial statements are updated in real-time, which allows businesses to get an overview of their financial situation at any given time to make proactive decisions.
Artificial intelligence and machine learning are used to analyze historical sales data to select the most appropriate forecasting model, which helps distributors avoid excess inventory and stockouts. The system can automatically order based on forecasted demand and current stock levels to ensure optimal inventory.
Repetitive tasks are automated, which reduces manual data entry and paperwork, leading to better workflow efficiency.
Recommendations for accessories or substitute items are automatic for order entry, which increases the upselling opportunities and helps the staff make knowledgeable suggestions, leading to better margins and customer satisfaction.
Customers are given convenient options to buy from you, reducing the friction associated with placing an order. Whether they want to buy in person at the point of purchase or buy online, you will have the most convenient options for your customers.
In-person buying allows customers to buy with the help of an employee, or online in self-service, where they have access to order placement, order status, and product information.

Your organization can make better, faster, and more informed decisions with the tools included with Prophet 21.
Prophet 21 centralizes all the data across your organization, breaking down data silos and providing an overview of all your operations. The data is updated in real-time from the information on inventory to sales, helping you make informed decisions based on the latest data.
Built-in analytics, business intelligence, and AI features make it easy for users to visualize and analyze real-time data with customizable dashboards and reports that monitor KPIs and create custom reports to visualize complex data, spot inefficiencies, track progress, and make strategic decisions.
We understand that as an electrical supply distributor, you face unique challenges, and we are here to help you tackle them.
ERP implementations can be expensive and become even more costly if not done according to industry standards. Fixing the situation can become an endless pitfall of costs. This is why it is essential to consult experts in the field.
Here at EC Solutions, we have decades of proven experience in helping distributors achieve their goals and overcome their challenges through ERP implementation, customization, and professional services.