Streamline Your Configure, Price, Quote with Epicor CPQ
Configure, Price, Quote (CPQ) is a comprehensive, cloud-based solution that combines visual configuration, automated quoting, and deep integration with business systems to help accelerate sales cycles, improve customer satisfaction, and enhance operational efficiency.
Benefits of Epicor CPQ
Improved Customer Experience
Customers and sales representatives can configure products using interactive tools in 2D and 3D and augmented reality (AR) that provides an engaging buying experience. Customers can even use these tools by themselves, which provides flexibility and convenience to shop.
Faster Quoting
Rules can be implemented in CPQ to dictate how products can be configured, priced, and sold to ensure an error-free design and configuration process of the most complex products. Fewer errors and less expensive rework help products go to market faster.
Improved Efficiency
Workflows can be automated with powerful integrations with ERP, CRM, and MES, which ensures a seamless flow of information from production to sales, reduces manual data entry, and improves communication across departments for greater efficiency.
Better Accuracy
The powerful rule engine ensures only valid product configurations and pricing are possible, which minimizes mistakes and improves forecast accuracy. The mistakes are caught before they reach production, which improves accuracy.
Improved Data Collection
CPQ collects detailed data on product configurations, quotes, and customer interactions, which helps businesses identify trends, optimize their offerings, and improve their strategies to enhance buyer engagement.
How CPQ Helps Improve Sustainability
Epicor CPQ contributes to your sustainability goals by reducing waste in your processes and your production. With the automated configuration, pricing, and quoting, your business is ensured that product designs are accurate from the start, which decreases wasted materials on rework due to errors. CPQ can help businesses track sustainability KPIs, such as energy consumption, waste generation, and greenhouse gas emissions. The workflow automation reduces manual paperwork and eliminates inefficiencies that can lead to unnecessary energy use or resource consumption.
Key Features of Epicor CPQ
Visual Product Configuration
Epicor CPQ offers 2D, 3D, and augmented reality (AR) visualization that allows customers and sales representatives to configure products and see real-time representations of their custom selections.
Self-Service Option
A virtual configurator can be embedded in your website, which will allow customers to configure their product and get quotes at their convenience, anytime, and on any device.
Rule Engine
An advanced rule engine allows users to define and manage product and pricing rules. Complex configurations become easy to manage as the rules govern which options are compatible and ensure only valid combinations are possible. This leads to improving the accuracy of production.
Dynamic Pricing and Quoting
The pricing updates automatically as the customer or sales representative selects the configurations, which ensures an accurate quote.
Automatisation et intégration
The workflow from sales to manufacturing is automated, which reduces errors before they reach production. CPQ can also be integrated with many other systems, such as ERP, CRM, CAD, and others, which helps further the process of automation, uniting data from sales, engineering, and manufacturing.
Analytics and Insights
The platform collects detailed information on user interactions, from product configuration to successful sales, allowing businesses to understand their customers better, improve their forecasting abilities, and make better data-driven decisions.
How CPQ Helps Boost Sales
CPQ helps sales teams to sell faster, with fewer errors and more confidence, by removing friction from the quoting process, helping sales representatives respond faster to inquiries and close deals more quickly. The quoting process is automated and more accurate, helping sales teams generate quotes faster, gain customers’ trust, and get feedback faster as well. The customer experience with the visual configurator enables customers to build and visualize products, which increases engagement and confidence to make a purchase. The system can suggest upselling and cross-selling opportunities, which can help boost sales. CPQ accelerates quoting, improves accuracy, enhances customer experience, increases quoting capacity, and provides data for better decision-making, all of which contribute to boosting sales.
Why Implement CPQ ?
You will want to implement CPQ for the following reasons:
- To streamline configuration and quoting for complex products
- To enhance customer experience
- To increase sales and efficiency
- To integrate CPQ with other business systems seamlessly
- To collect data for analytics
- To improve your profitability
- To improve your sustainability
- To gain a competitive edge
FAQ – Epicor CPQ
Many manufacturing businesses can benefit from using Epicor CPQ, with enterprises in industries such as automotive, construction and engineering, electronics and high-tech, fabricated metals, furniture manufacturing, industrial machinery, make-to-order, medical devices, process manufacturing, retail, rubber and plastics, and many more.
Epicor CPQ can be integrated seamlessly with other business systems, such as ERP, CRM, CAD, and others, connecting all the data to provide one source of truth.
Epicor CPQ is available both as a standalone product and as a module within Epicor ERP. This flexibility allows businesses to use a CPQ according to their needs without requiring the full ERP.
Epicor CPQ is very customizable according to business needs and workflows. It allows complex sets of rules that govern product configurations, pricing, and quoting. The visual configuration includes 2D, 3D, and augmented reality to provide options for different business needs. The interface and workflows can be customized to provide the best user experience and fit the business processes.
Get in Touch with an Expert
Do you need help deciding if CPQ is right for your business?
Talk to an expert on our team. We have over two decades of experience in helping manufacturing businesses streamline their processes with Epicor solutions and modules.