Law 25, also known as Act respecting the protection of personal information in the private sector, strengthens privacy rules for businesses operating in Quebec.

Its goal is simple. Companies must take responsibility for how personal information is collected, stored, used, shared, and protected. Law 25 also gives individuals more rights over their personal data, including access and correction requests.

The law applies to private-sector organizations of all sizes. This includes manufacturers and distributors, even if data protection is not their core business.

Manufacturers and distributors do not think of themselves as data-driven businesses, but their ERP system tells a different story. Every day, Epicor ERP stores and processes personal information tied to employees, customers, suppliers, and service contacts.

Law 25 requires businesses to take responsibility for this data. That means knowing where personal information is stored, who can access it, and how it is protected across daily operations.

For manufacturers and distributors, the challenge is not collecting personal data. It is managing it across multiple departments, users, and processes.

Since Epicor ERP often acts as the central system for this information, it becomes one of the most important tools for supporting Law 25 compliance.

Epicor ERP includes tools that help businesses manage personal information in a controlled and traceable way. While ERP alone does not guarantee compliance, it provides a strong foundation.

Here are the main ways Epicor ERP supports Law 25 requirements:

Law 25 emphasizes limiting access to personal data. Not every employee should see everything.

Epicor ERP allows businesses to define user roles and permissions. This makes it possible to restrict access based on job function. For example, HR data can be limited to HR staff, while customer contact details are only visible to teams that need them.

This reduces the risk of unauthorized access and supports the principle of least privilege.

To protect personal information, businesses first need to know where it is stored.

Epicor ERP centralizes data across departments. This makes it easier to identify where personal information exists and how it is used. Built-in logs and system records also help track who accessed or modified data.

This visibility is essential when responding to audits, internal reviews, or data requests.

Security is a core requirement under Law 25. Epicor ERP supports security through controlled access, authentication options, and system-level protections.

When combined with proper configuration and IT best practices, Epicor ERP helps reduce the risk of data breaches and unauthorized exposure of personal information.

Law 25 requires the destruction of personal data when the purpose for which the personal data was collected or used had been achieved.

That means businesses must destroy the information or anonymize it for serious and legitimate purposes, unless an Act provides for a preservation period.

Epicor ERP supports processes that allow businesses to anonymize or limit the visibility of personal information when it is no longer required for operations. This is especially useful for older records, historical transactions, or data used for reporting purposes.

Anonymization helps reduce long-term risk while keeping operational data usable.

Start by identifying what personal information exists in Epicor ERP. This includes employee data, customer records, and supplier contacts.

Understanding what data you store is the first step toward protecting it.

Review user roles and access rights regularly. Make sure employees only have access to the information they need to do their job.

This reduces risk and makes compliance easier to maintain over time.

Law 25 places importance on accountability. Document how personal information is handled inside Epicor ERP, including access rules, updates, and corrections.

Clear documentation supports internal governance and external audits.

Even the best system setup can fail if users are not trained.

Employees should understand how Epicor ERP handles personal data, why access controls matter, and how to follow internal privacy practices.

Law 25 compliance often requires both system knowledge and process expertise. An experienced Epicor partner can help review configurations, identify gaps, and align ERP usage with legal requirements.

Epicor ERP can store employee information, customer contact details, supplier data, billing information, and service records. Any data that can identify an individual may fall under Law 25.

No. Epicor ERP supports Law 25 compliance, but it does not make a business automatically compliant on its own. Compliance depends on a combination of technology, internal processes, policies, and user behavior.

Epicor ERP provides tools to control access, secure personal data, and improve visibility. Businesses still need to define privacy policies, assign responsibilities, train employees, and ensure the system is configured correctly for their operations.

Security settings should be reviewed regularly and whenever roles, processes, or regulations change. Periodic reviews help ensure ongoing alignment with Law 25 expectations.

Epicor ERP helps reduce risk by limiting access to personal information and improving oversight. Role-based permissions ensure users only see the data they need, which reduces unnecessary exposure.

Centralized data, system logs, and access controls also make it easier to monitor activity and identify issues early. When combined with strong internal practices and regular reviews, Epicor ERP supports a more controlled and secure data environment.