EC Solutions understands that you, like manufacturers worldwide, must identify, consider and respond to a new set of challenges and variables each day in order to improve your productivity and the quality of your products and services. How you face these challenges will define how competitive and profitable you will be, and whether you will be able to maintain your growth.
Whatever your business needs, whether they stem from strategic, financial, production, inventory, quality, supplier chain management or other concerns, our highly skilled specialists stand ready to assist you with a wide range of solutions and services. Their vast experience will allow them to tackle each challenge within the framework of the global enterprise using the best strategic approach.
More than a Client-supplier Relationship:
A Real Partnership!
Rigourous Project Management
Our team of multi-disciplinary professionals is closely involved in our customers' implementation projects, each step of the way. All of our projects are constantly monitored by our project management team to ensure on time, within budget and expectations project delivery.
Peace of Mind
With EC Solutions, our customers opt for peace of mind knowing that they can rely on our team to stand behind them and help them prevent and avoid the pitfalls usually associated with poorly managed projects.
Long Term Relationship
At EC Solutions, we strive for long term relationships with our customers and we are committed to their success.
monitoring
Beyond ERP Implementation, Results!Goal oriented implementation and BI Analysis
As part of our complete solutions, EC Solutions will set you up with the tools to make the most of all your business data stored in the system by helping you define and monitor key business elements, which can then be used for strategic and tactical decision making.
Management systems allow better operational control, while business intelligence problems and find solutions, allowing you to continually improve, become more competitive and insure your company’s longevity and success.
From the first meeting, our professional team will seek solutions to your current issues. All our team members are seasoned professionals with impressive business knowledge and years of experience in implementing comprehensive solutions. They will help you define and achieve your objectives and make the most of the tools provided with Epicor ERP.
Proven methodology
Our implementation consultants have extensive knowledge of business processes, project management and change management. Using the Epicor SIGNATURE implementation methodology, we offer a very structured approach that will insure that your project is a success.
Integrated Solutions
We have helped many companies to streamline their processes, integrating all aspects of the company into one cohesive solution and adding efficient, real time management tools to analyze all the relevant business data.
Certified Epicor Partner
EC Solutions partners with Epicor Software Corporation, a global leader delivering business software solutions to the manufacturing, distribution, retail, hospitality and services industries. With more than 30,000 customers in over 150 countries, Epicor provides integrated Enterprise Resource Planning (ERP), customer relationship management (CRM), supply chain management (SCM) and enterprise retail software solutions that enable companies to drive increased efficiency and improve profitability. Founded in 1984, Epicor takes pride in more than 25 years of technology innovation delivering business solutions that provide the scalability and flexibility businesses need to build competitive advantage. Epicor provides a comprehensive range of services with a single point of accountability that promotes rapid return on investment and low total cost of ownership, whether operating business on a local, regional or global scale. Epicor's worldwide headquarters are located in Irvine, California, with offices and affiliates around the world. For more information, visit www.epicor.com.
Epicor chose to work with EC Solutions because of their expertise with enterprise applications, their commitment to customer satisfaction and their exemplary track record over the years. Epicor works with an elite group of highly qualified partners to deliver value to customers. When partnering with EC Solutions you get the best of both worlds – a local presence with personal attention backed by an award-winning, global software organization.
Goal oriented implementation and BI Analysis
As part of our complete solutions, EC Solutions will set you up with the tools to make the most of all your business data stored in the system by helping you define and monitor key business elements, which can then be used for strategic and tactical decision making.
Management systems allow better operational control, while business intelligence problems and find solutions, allowing you to continually improve, become more competitive and insure your company's longevity and success.
implementation
methodology
Facing today's challenging business conditions, EC Solutions favours a global and strategic implementation methodology, which we developed based on the Epicor Signature methodology and other proven approaches, as we aim to bring an added value to our ERP solutions.
Implementation Success CriteriaWe firmly believe that the success of an ERP project depends on many elements, including the selected solution, upper management commitment to the implementation project and the consulting team's expertise and implementation method. ECS has designed a totally dedicated approach focused on the customer's requirements and goals, and means to deliver successful implementation projects on time, within budget and expectations.
Focusing on Best Practices and Continuing ImprovementSIGNATURE is based on proven best business practices, and focuses on continuous self-assessment, improvement and customer satisfaction. With SIGNATURE, we help lead the way to measurable productivity gains, and return on investment.
Optimization
Services
Often times the managers are too close to the situation, so to speak, and used to the established procedures and daily routines, which makes it more difficult to spot problems and suggest potential improvements. Our consultants can offer a fresh point of view and unbiased opinions as to the root cause of existing problems and possible solutions to them.
Our customers can choose from many different support plans and options. Whatever your choice, EC Solutions stands behind its customers to offer quick and efficient support.
When it comes to ERP solutions or operational control, training is a key element to success. Better trained managers and employees will perform better for the company and provide a competitive advantage. Thus, considering the critical role of training in your success, EC Solutions offers various training methods to its customers. In all cases, training is handled by our certified professionals, who have in depth knowledge of the subject matter.
When applicable, each training session offers training material and/or training manuals relevant to the matter at hand. Based on the testimonies from our customers, the quality and relevance of the training sessions are greatly appreciated.
Classroom training
EC Solutions offers training programs at its offices for all users, from upper management to shop floor control, including sales management, inventory management, administrative and operational functions. Each training program includes both the relevant theory and practical exercises, allowing users to better assimilate all the subject matter.
On site training
On site training allows for more flexibility and a more tailored, hands on approach. The customer will define the number of people involved and the subject matter, and the EC Solutions professionals will handle it from there. This type of training session can focus on problems or issues specific to your company, so as to make the best use of the training investment.
Individual training
Whether the goal is to train a new employee or hone the skills of an existing one, this type of training can be very beneficial to address specific issues or concerns within the company.
Web based training
Web training sessions are an efficient and inexpensive way to train your people from the comfort of their own office. That way there is no travel time involved and less time away from their regular duties. Contents will vary to cover a broad range of topics and can be adapted to the specific requirements of your company. One of support plan offers unlimited access to web training.
New employees training seminars
Seminars are also a convenient way to send one or more people for training on specific aspects of the software. While less focused than personal training sessions, they provide a quick and inexpensive way to familiarize your new employees with the solution used within the company.
Software update training seminars
These seminars represent a quick and efficient means of providing information to actual system users on the new features and functionalities offered by each new release of the software.
Other training seminars
These seminars cover a variety of subjects of about issues or trends in the market.
Customers interested in seminars regarding specific issues can send suggestions
Schedules will be available soon.