2. -  Consulting Services in manufacturing management

  3. -  Analysis and optimization of manufacturing procedures

ECS also offers services aimed more specifically at analyzing and optimizing manufacturing procedures.

Our specialized production consultants can do an in depth analysis of your company’s manufacturing processes, offer a diagnostic and suggest a list of corrective changes to optimize your productivity, identifying the key elements and the potential benefits of those changes.

Often times the managers are too close to the situation, so to speak, and used to the

established procedures and daily routines, which makes it more difficult to spot problems and suggest potential improvements. Our consultants can offer a fresh point of view and unbiased opinions as to the root cause of existing problems and possible solutions to them.

Successful software implementation is never a happenstance. It must be carefully planned and prepared taking into account some key factors, such as the functional match between the current business flow and procedures of the company and the functionalities of the software (gap analysis), the level of understanding of these processes by all people involved in the project ,  the availability of the resources assigned to the project ,  the

between the vendor and the customer, and finally managing the impacts of the changes not only at all levels of the company but also in the relationships with its vendors and customers.

Thus, armed with years of experience in such projects, our implementation mangers and consultants are familiar with all those elements and will help you avoid some of the pitfalls that can plague an implementation process. They will cooperate with your resources and be actively involved in all steps of the project. Consequently, over time, ECS professionals have successfully implemented unique solutions for companies of all sizes.

  5. -  Sale and implementation of best of breeds ERP and BI solutions

          for mid-size manufacturers

          5.1 -  Solution provider

Our sales professionals go beyond product representation and offer solutions to current business problems. Their expertise with manufacturing solutions and the manufacturing industry helps them better understand your business goals and guide

you towards solutions that will improve your return on investment.

ECS is an authorized partner of some the mid market best solutions, including the renowned VISTA and VANTAGE ERP systems by EPICOR. Click on their hyperlinks for more information.

Once again, the training and experience of our certified implementation managers is your guarantee of implementation success.

In order to better assess you return on investment, our consultants will make note of some key business ratios at the start of the project, so as to compare them with the same ratios once the project has been completed and running. It is then possible to measure actual return on investment figures.

ECS offers an upfront implementation guarantee, so as to minimize customer’s risk. Few companies will offer such guarantees.

The P-ACE method, geared for results and based on best business practices, which we have developed over the years, provides ECS with a distinct competitive advantage for completing projects successfully. Each of our implementation managers must undergo extensive training before being certified to handle implementation projects.

The P-ACE method will guide our consultants every step of the way :

- Project scope definition

- Business process mapping

- Project management

- Change management plan

- Installation

- Data Conversion

- Optimization

- Tailored training plan

- Conversion tests / “Go live” preparation

- "Go live" - Revision and ongoing improvement

- Support

The project definition phase insures that all people involved agree on the project scope, the goals and objectives as well as all deliverables.

The Business mapping process will allow both the implementation manager and the customer to better understand the business flow, the information flow and the customer’s specific business procedures, so as to make the best use of the software functionalities. Another key differentiator that will set ECS apart from the competition is the fact that our implementation managers will not only provide training on the software but also offer suggestions as to how to choose between multiple ways of using the system, pointing out the business benefits of each approach.

Project management activities will establish the initial project plan and timetable, as previously agreed upon with the customer. The implementation manager, together with the customer, will then monitor and control the activities so that they meet the agreed upon schedule, thus insuring that the project will be done on time and on budget.

Change management planning helps prepare the company and the employees for the transition to the new system and for the planned impacts in each department. This step is often neglected when implementing a new system, resulting in a lack of confidence from the employees for the new ERP solution. If the users feel ill prepared to use the system, it might cause even the best planned implementation to fail.

The implementation phase includes installing and configuring the proper hardware equipments, database configuration, data conversion, software development and customization (if required), user training and coaching, testing and finally, the live implementation of all the business procedures that were planned in the implementation project.

Training courses and personal coaching will allow the users to make the most of the software functionalities when they go live on the system.

In some cases, to achieve results faster, the customer, together with the implementation manager may decide to break the project up in multiple phases, so as to achieve an even quicker return on investment.

After the "Go live" period, the system is then monitored and undergoes continuous improvements so that the company may benefit from the full potential of the ERP solution.

For the entire time that the customer partners with ECS , he will benefit from first class support so as to get the best of all the implemented software functionalities.

Our references can testify to the positive impact of our approach when implementing a new ERP solution. Over the years, our specialists have successfully implemented many solutions in North American companies of all sizes.

Choosing a good software solution is important to the success of the implementation project, but the choice of the implementation team is even more crucial.

The ECS promise : "Beyond implementations : Results !"

5.3 -  Business Intelligence (BI) tools implementation

As part of our complete solutions, ECS will set you up with the tools to make the most of all your business data stored in the system by helping you define and monitor key business elements, which can then be used for strategic and tactical decision making.

Management systems allow better operational control, while business intelligence tools make use of the same information to quickly spot problems and find solutions, allowing you to continually improve, become more competitive and insure your company’s longevity and success. 

  6. - Developpement, Personalization, Integration

7.1 -  Classroom training

ECS offers training programs at its offices for all users, from upper management to shop floor control, including sales management, inventory management, administrative and operational functions. Each training program includes both the relevant theory and practical exercises, allowing users to better assimilate all the subject matter.

7.2 -  On site training

On site training allows for more flexibility and a more tailored, hands on approach. The customer will define the number of people involved and the subject matter, and the ECS professionals will handle it from there. This type of training session can focus on problems or issues specific to your company, so as to make the best use of the training investment.

7.3 -  Individual training

Whether the goal is to train a new employee or hone the skills of an existing one, this type of training can be very beneficial to address specific issues or concerns within the company.

7.4 -  Web based training

Web training sessions are an efficient and inexpensive way to train your people from the comfort of their own office. That way there is no travel time involved and less time away from their regular duties. Contents will vary to cover a broad range of topics and can be adapted to the specific requirements of your company. One of support plan offers unlimited access to web training.

7.5 -  New employees training seminars

Seminars are also a convenient way to send one or more people for training on specific aspects of the software. While less focused than personal training sessions, they provide a quick and inexpensive way to familiarize your new employees with the solution used within the company.

7.6 -  Software update training seminars

These seminars represent a quick and efficient means of providing information to actual system users on the new features and functionalities offered by each new release of the software.

7.7 -  Other training seminars

These seminars cover a variety of subjects of about issues or trends in the market. Customers interested in seminars regarding specific issues can send suggestions to: seminars@e-c-solutions.com. A more detailed listing of upcoming seminars will soon be available on our web site.

  8. - Technical Services

For added peace of mind, ECS simplifies relations with its customers by offering a single point of contact for all their needs. Flexible and efficient, ECS builds long lasting relationships with its customers.

Our specialized people not only provide technical support to our implementation teams but can also offer advice on all aspects of leading edge hardware technology, whether relating to network architecture, telecommunications, servers, workstations or other peripherals. They will also install and configure your entire environment for secure and reliable use.

In a world where technology is evolving at a fast pace, ECS can provide the best tools for data collection and shop floor control.

Please feel free to contact us for any hardware quote; our technical team will gladly answer all your questions.

Our customers can choose from many different support plans and options. Whatever your choice, ECS stands behind its customers to offer quick and efficient support.

Please feel free to inquire about our support plans and options.

Why choose                ?

Over and above the high level of expertise of our employees and partners, one of your greatest advantages in choosing ECS is our unconditional commitment to your success.

ECS sincerely believes that the key to success goes way beyond choosing the product and the services. It is crucial to establish a strong partner relationship between the vendor

and the customer that will create conditions favorable to success.

We are therefore constantly monitoring customer satisfaction feedback and we welcome any comments from our customers.